Build the Caravan Before the Journey Begins

Give buyers an interactive way to explore models, walk through layouts and select colours, features and upgrade packages before they contact a dealer or place an order.

WHY IT EXISTS

A Clearer Way to Sell a Product with Hundreds of Decisions

Choosing a caravan, camper or specialist trailer involves much more than selecting a model. Buyers need to compare floorplans, sleeping capacity, storage, finishes, off-grid equipment, towing requirements and optional upgrades. Much of that information is currently spread across brochures, specification tables, photographs and conversations with different dealers.

A purpose-built 3D configurator brings the range together. It lets customers move from broad model selection to a personalised specification while seeing how their choices affect the exterior, interior and overall package.

THE JOURNEY

The Buyer Journey

Compare Models
01

Compare Models

Filter or browse by size, berth, layout, intended use, vehicle type or price category. Buyers start with the range and narrow to the model that fits their needs.

02

Walk Through the Layout

Move around the interior, inspect key spaces and understand circulation more clearly than a floorplan alone allows. No guesswork about headroom, bed length or kitchen access.

Walk Through the Layout
Choose the Look
03

Choose the Look

Change exterior colours, decals, cabinetry, upholstery, benchtops, flooring and other visible finishes. Every selection updates the model in real time.

04

Add Equipment

Select power, water, suspension, climate, connectivity, safety and touring packages within the rules of the chosen model. Running price or package indicators update alongside.

Add Equipment
Send the Build to a Dealer
05

Send the Build to a Dealer

Submit a detailed enquiry with the model, selected options and preferred dealership already attached. The dealer receives a qualified lead, not a blank contact form.

FEATURES

Features That Matter in Caravan and Trailer Sales

Model & Layout
Selection

Model and Layout Selection
  • Model range comparison
  • Floorplan and berth selection
  • Interior walkthrough or cutaway view
  • Expandable sections, awnings or slide-outs
  • Storage and equipment-location views
  • Dimensions, weights and key specifications

Finish & Appearance
Options

Finish and Appearance Options
  • Exterior body colours, wraps and decals
  • Wheel, trim and protection options
  • Cabinetry and joinery finishes
  • Upholstery, fabrics and soft furnishings
  • Benchtops, splashbacks and flooring
  • Lighting and interior styling packages

Touring & Technical
Packages

Touring and Technical Packages
  • Solar, battery and electrical upgrades
  • Water storage and plumbing options
  • Air conditioning and heating
  • Suspension, tyres and off-road packages
  • Connectivity, entertainment and security
  • Kitchen, bathroom and appliance upgrades

Quote & Dealer
Handover

Quote and Dealer Handover
  • Running price or package-level pricing
  • Availability and lead-time messaging
  • Finance or repayment prompts
  • Configuration summary and product codes
  • Dealer selection and lead routing
  • CRM, quotation or order-system integration

BUILT-IN LOGIC

Prevent Impossible Builds

The visual model is only one part of a caravan configurator. The option logic must reflect what can actually be built. A selected floorplan may determine the available appliance locations. An electrical package may require a compatible battery system. Weight, model and manufacturing constraints may rule out particular combinations.

How we encode the rules

  • Mandatory components added automatically when required
  • Unavailable choices hidden or explained with context
  • Package rules updated as the range evolves
We can encode those relationships so the customer is guided toward valid configurations. The result is a buyer experience that feels intuitive, not restrictive.

WHO IT SERVES

Built for Buyers, Dealers and Manufacturers

For the Buyer

For the Buyer

The configurator reduces uncertainty. It helps people understand the range, visualise the interior and build a shortlist before travelling to a dealership or attending a show.

For the Dealer

For the Dealer

The incoming enquiry contains more useful information than a general contact form. Sales staff can see the customer's chosen model, options and priorities before making contact.

For the Manufacturer

For the Manufacturer

The experience presents the range consistently, controls available combinations and produces data about which models, packages and upgrades customers are selecting.

DEPLOYMENT

Use It Across the Entire Sales Network

The same configurator can support the public website, dealer websites, showroom displays, exhibitions and remote sales calls. Access, pricing and calls to action can be adapted for different markets or dealer regions while the core product assets and rules remain centrally controlled.

Consumer-facing website experience

Dealer-assisted configuration sessions

Touchscreen display at dealerships or caravan shows

Links used in digital advertising campaigns

Remote screen-sharing with interstate buyers

Internal product and sales training

New-model launch before every physical display unit is available

OUR APPROACH

Development Roadmap

Stage 01

Range Discovery

Map current models, floorplans, option structure and sales process.

Stage 02

Asset Assessment

Review CAD, drawings, photography and existing 3D models for each priority product.

Stage 03

Pilot Model

Build one representative caravan or trailer with a focused set of high-value options.

Stage 04

Buyer Testing

Test navigation, layout understanding, option terminology and dealer handover with real users and sales staff.

Stage 05

Range Expansion

Add further models, packages, integrations and content using the proven framework.

Stage 06

Ongoing Updates

Maintain the configurator as model years, standard inclusions and option availability change.

COMMERCIAL BENEFITS

Commercial Benefits

01

Generate better-qualified enquiries for dealers

02

Help buyers compare models without relying on brochures alone

03

Increase visibility of profitable upgrade packages

04

Reduce confusion about standard and optional equipment

05

Improve consistency across the dealer network

06

Support interstate and remote buyers

07

Create a launch platform for new models

08

Collect demand signals before the customer submits an enquiry

Frequently Asked Questions

Can buyers walk through the inside of the caravan?

Yes. Depending on the chosen presentation, buyers can navigate an interactive interior, use fixed viewpoints or switch between a walkthrough and a cutaway view. The right approach depends on model size, performance requirements and device use.

Can the configurator manage different floorplans?

Yes. Each floorplan can be presented as a separate model or configuration path. Shared assets and option logic can be reused where appropriate, while model-specific restrictions remain controlled.

Can weight or compatibility rules be included?

Yes, provided the business supplies the authoritative rules and data. The configurator can restrict incompatible choices, add required components or display indicative weight impacts. Final compliance and towing suitability should still be confirmed through the manufacturer or dealer.

Can enquiries be sent to the nearest dealer?

Yes. Dealer selection can be based on postcode, customer choice, territory or another agreed rule. The selected configuration can be attached to the lead sent to the dealer or CRM.

Can pricing change between dealers or regions?

Potentially. Pricing can be centrally controlled, hidden, shown as indicative, or connected to region-specific data. The correct model depends on the manufacturer’s dealer agreements and system architecture.

Can it be used at caravan shows?

Yes. A browser-based experience can be used on large touchscreens, tablets and sales laptops. Event connectivity and offline requirements should be considered during scoping.

Should we build the full range at once?

Usually not. A pilot using one important or representative model allows the visual quality, option structure and commercial workflow to be tested before investing in the complete range.