TSA Riley | Matterport Virtual Tour of Aged Care Facilities

TSA Riley required a full Matterport capture of two operational aged-care buildings, Ann Walsh and Novitiate, while both facilities remained fully occupied by residents. This created a uniquely complex environment for scanning, as photography needed to be completed without disrupting daily routines, care activities, or the privacy of tenants. The project demanded detailed coordination with the onsite facilities manager, including pre-planning discussions and live supervision during scanning to ensure each area could be cleared and prepared before the camera team arrived.

With three to four days required onsite, both internal and external spaces had to be captured efficiently, safely, and with minimal disturbance. The final deliverable needed to combine both buildings into a single, intuitive virtual tour with a custom menu system, making navigation simple for stakeholders reviewing the property. Drone 360° captures were also proposed to extend the tour into the air, adding another layer of logistical planning around weather, permissions and site operations. Delivering a seamless, user-friendly model, despite the active environment, was the core challenge of this project.