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INSURANCE AND RESTORATION

 

For insurance carriers, claims adjusters, restoration companies, or property owners, Matterport ensures the delivery of accurate, transparent, and fair documentation and valuations. Our services can help you save time, cut costs, and expedite the claims process.

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3D Matterport for Insurance & Restoration

3D Walkabout’s virtual tour and digital twin service delivers clear, measurable advantages for insurance claims handling and restoration projects across Australia. The traditional process of manually documenting property losses, collecting exhaustive evidence, and processing claims is slow, costly, and prone to error. Multiple site visits to capture photos and measurements create bottlenecks that delay outcomes for everyone involved, from policyholders waiting to return home to adjusters managing heavy caseloads across Sydney, Melbourne, Brisbane, Perth, and beyond.

3D Walkabout eliminates these bottlenecks in a single scan visit. By creating immersive, dimensionally accurate digital twins of any property, insurance carriers can remotely assess damage without repeated site visits, accelerating the entire claims processing timeline. Restoration experts gain detailed virtual replicas of the affected space, enabling more efficient project planning and execution from the moment work begins. The result is faster claims, reduced costs, fewer disputes, and better outcomes for insurers, restorers, and policyholders alike across Australia.

Share 3D models with engineers, adjusters, builders, and policyholders.

Our platform helps you reduce time spent in the field and rectify discrepancies in damage claims.

Accurate, updatable documentation throughout the insurance cycle.

Insure with the most comprehensive pre-loss asset documentation and risk management with the digital twin that allows for more informed and accurate underwriting practices.

  • Reduce the initial risk of insuring a building and eliminate the need for physical reinspection.
  • Unbeatable documentation accuracy for higher quality assessments compared to an outsourced inspection.
  • Add policy and claims notes directly into the 3D model.

Highest accuracy for insurance carrier documentation.

Improving the thoroughness of records when processing claims reduces discrepancies and time lost resolving issues.

  • Better accuracy reduces the claim cycle to create a better customer experience for policyholders.
  • Increase operational transparency with the ability to share links of 3D spaces to different stakeholders.
  • Boost adjuster speed and precision to review and navigate the loss remotely with exact property dimensions.
  • Improve catastrophic event response when in-house field adjusting teams are stretched thin. Tap into the 3D Walkabout network and help people return to their homes sooner and get businesses up and running faster.

Detailed and immersive documentation for forensics professionals.

Capture a building or space exactly as is and gather the most accurate documentation and measurements possible. 3D Walkabout can help you provide indisputable evidence while reducing interruptions to restoration work.

  • Create court-admissible documentation with scans that cannot be manipulated.
  • Memorialize the scene and avoid scene spoilage.
  • Bring the jury to the scene with 3D walkthroughs.
  • Guarantee confidentiality and authenticity with face blurring and time stamps.
  • Save time and improve accuracy with schematic floor plans and measurement tools.

Accurate claims documentation for home and business owners.

Property owners can document homes, businesses, or any assets with the 3D Walkabout true-to-life and comprehensive platform, and expedite any potential claims.

  • Get a complete record of your property’s condition.
  • Accurate inventory of personal items and other assets within your home or building.
  • Reduce discrepancies and disputes with insurance carriers.
  • Speed up the entire claims process, reducing the need to provide documentation or receipts in some instances.

    Accurate floor plans ready for your insurance claim.

    Convert a 3D Walkabout scan into detailed 2D and 3D floor plans, ready to share with adjusters, restoration teams, and claims software across Australia.

    3D Walkabout Sketch for Cotality Claims Estimate

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    Generate loss sketches from your 3D Walkabout scan with automated, annotated dimensions, ready for direct integration into your Cotality Claims Estimate platform within minutes of capture. The 3D Walkabout Sketch add-on instantly converts your scan into a ready-to-use SKX file for scoping and loss estimation, removing the need for manual sketching entirely.

    3D Walkabout Floor Plans for Xactimate

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    Generate SKX files in both floor plan and 3D views from your 3D Walkabout scan, ready to import directly into Xactimate software for fast, accurate claims estimation. Our floor plan export service delivers an accurate Xactimate-compatible SKX file within 48 hours of your scan being completed, anywhere across Australia.

    Share 3D models with engineers, adjusters, builders, and policyholders.

    Our platform reduces time in the field and speeds up damage claims. One 3D Walkabout scan captures everything in a single visit, giving insurers, adjusters, and restoration contractors across Australia the same accurate, tamper proof property record. No more conflicting photos, disputed measurements, or repeat site visits. Just clear documentation that keeps claims moving.

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    Accelerate restoration and renovation estimation with 3D Walkabout.

    Time is critical for restoration and renovation service providers. Teams operate in hazardous environments, spending hours on manual measurements and repeatedly visiting damaged sites, all while prioritising the restoration of homes and businesses without compromising documentation or incurring unnecessary costs from rework.

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    We’re in your backyard!

    We operate nationwide across Australia with the biggest network of operators in the country.
    Just give us a call on 1300 00 3392 or contact us here for an instant quote and to get booked in.

    3D VIRTUAL TOURS < 500 SQM $500 NATIONWIDE

    BOOK NOW

    Benefits of using 3D virtual tours for insurance & restoration projects

    Time Savings: Replace hours of manual property documentation with a single 3D Walkabout scan visit completed in one day.

    Efficient Evidence Collection: Capture every room, surface, and detail in one scan, creating a comprehensive and dispute-ready evidence record instantly.

    Remote Assessment: Give insurers and adjusters across Australia the ability to assess property damage remotely without travelling to the site./p>

    Accelerated Claims Processing: Reduce the time between loss event and claim settlement by eliminating repeated site visits and documentation delays.

    Reduced Site Visits: Replace multiple return trips with a single scan that captures everything adjusters, engineers, and restorers need.

    Enhanced Accuracy: Produce dimensionally precise, fully navigable digital replicas of any property, accurate to within one percent of true measurements.

    Improved Collaboration: Share a single tour link with insurers, adjusters, restoration contractors, and legal teams working across different Australian locations.

    Cost Reduction: Cut expenses associated with travel, repeated site visits, manual sketching, and third-party outsourced inspections significantly.

    Comprehensive Planning: Give restoration teams a detailed, always-accessible virtual model of the affected property to plan and execute projects efficiently.

    Faster Dispute Resolution: Provide tamper-proof, time-stamped documentation that resolves policyholder disputes quickly and reduces litigation risk.

    How Matterport 3D tours can help improve insurance and restoration projects

    Matterport’s 3D virtual tours and digital twin creation introduce a wave of clear advantages that significantly improve efficiency and effectiveness across the board.

    In the traditional process, documenting property losses, collecting comprehensive evidence, and processing claims are inherently time-consuming tasks. One of the major bottlenecks is the need for multiple site visits to capture hundreds of photos and measurements manually. This not only consumes valuable time but also hampers the fluidity of forensics engineering operations.

    Matterport’s innovative technology swiftly addresses these challenges. It allows for the creation of immersive and highly accurate digital twins of properties. With these digital replicas in hand, insurers gain the ability to remotely assess damage, eliminating the necessity for frequent and often time-consuming site visits. This alone accelerates the claims processing timeline considerably.

    But the benefits don’t stop there. Restoration experts also reap rewards from Matterport’s digital twins. These detailed virtual models provide an invaluable resource for more efficient planning and execution of restoration projects. The ability to explore a property virtually, with precise measurements and visuals, streamlines decision-making and enhances project outcomes.

    Matterport’s innovation is a transformative force within the insurance and restoration industries. It not only enhances efficiency but also reduces costs and expedites the entire process. With the power of digital twins, Matterport is reshaping the way insurance claims are handled and restoration projects are executed, ushering in a new era of productivity and effectiveness.

    Extensive Guidance for Insurance and Restoration Experts

    Eliminate the requirement for excessive photos, measurements, multiple site visits, and written accounts, thanks to the inclusion of 3D walkthroughs. Achieve a comprehensive record of loss that is beyond dispute. Enhance your top-line earnings by delivering the most precise documentation available. Expedite claim approvals and streamline case closures through meticulous documentation. Reduce the occurrence of policyholder disputes with a pre-mitigation scan that captures the present condition comprehensively.

    Easily Updated Documentation Throughout the Insurance Process

    Ensure your insurance coverage benefits from the most comprehensive pre-loss asset documentation and risk management, facilitated by a digital twin that enhances underwriting practices with greater accuracy. Minimize the insurance risk associated with a building, eliminating the necessity for re-inspections. Achieve documentation precision, enabling superior assessments compared to outsourced inspections. Incorporate policy and claims notes directly into the 3D model for enhanced record-keeping.

    Legally Recognized Insurance Adjuster Documentation 

    Matterport’s 3D data platform produces walkthroughs, schematic floor plans, and additional resources to streamline your workflow and guarantee equitable settlements. Generate legally admissible documentation with unalterable spaces. Manage adjustments remotely, cutting down on travel time to site locations. Slash sketching time by as much as 70%. Transport the jury to the scene using immersive 3D walkthroughs. Enhance client negotiations with  precision in documentation and comprehensive background information.

    Unparalleled Precision in Insurance Carrier Documentation

    Enhancing the comprehensiveness of record-keeping during claims processing minimizes discrepancies and expedites issue resolution. Enhanced accuracy shortens the claims processing timeline, providing policyholders with a superior customer experience. Enhance operational transparency by sharing links to 3D spaces with various stakeholders. Elevate adjuster efficiency and precision in remotely reviewing and navigating losses with precise property measurements. Enhance responsiveness during catastrophic events (CAT) when in-house field adjustment teams are stretched thin.

    Comprehensive and Immersive Documentation for Experts

    Precisely capture a building or space in its unaltered state, obtaining the most precise documentation and measurements available. Matterport empowers you to present irrefutable evidence while minimizing disruptions to restoration efforts. Establish legally valid documentation with tamper-proof scans. Preserve the scene and prevent contamination. Transport the jury to the location using immersive 3D walkthroughs. Ensure confidentiality and authenticity through face blurring and time stamps. Enhance efficiency and precision with schematic floor plans and measurement tools. 

    Precise Claims Documentation for Home and Business Proprietors

    Property owners can utilize Matterport‘s lifelike and all-encompassing platform to document residences, businesses, or assets, streamlining the claims process. Attain a thorough record of your property’s current condition. Accurately catalog belongings and assets within your property. Minimize disparities and disagreements with insurance providers. Accelerate the entire claims procedure, occasionally obviating the requirement for document submission or receipts. Gain peace of mind knowing your property is digitally documented and easily accessible whenever you need it most.

    A powerful suite of features.

    Security
    Your 3D Walkabout virtual tours are hosted securely in the cloud with access controls that let you decide exactly who can view, share, or download your documentation.

    Partnerships
    3D Walkabout works alongside your existing insurance, restoration, and claims management platforms, keeping all your property data connected in one place.

    Integrations
    Export floor plans, SKX files, and spatial data directly into Xactimate, Cotality Claims Estimate, and other leading claims estimation tools used across Australia.

    Tools
    Collaborate, plan, and share your 3D Walkabout tour with adjusters, restoration teams, engineers, and policyholders from a single shareable link.

    It’s easy to get started with 3D scanning for insurance and restoration.

    Our technicians handle the entire capture process on-site, scanning the property accurately in a single visit so your team has everything needed to assess, document, and process claims without delay.

    Book Your Matterport 3D Scan

    Get pricing, timelines, and expert advice for your Matterport project.

    From immersive 3D virtual tours to fully detailed digital twins, we deliver fast, accurate Matterport scans using the latest Pro3 technology. Fill out the form to get our Matterport pricing guide and see exactly how your project will work — from capture through to final delivery. Or call us on 1300 00 3392 to get started today.

    Our Recent Projects

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    Frequently Asked Questions

    How does 3D scanning work for documenting a damaged property?

    A 3D Walkabout technician visits the property and captures the entire space in a single scan session. The scan is processed into a dimensionally accurate digital twin that can be accessed remotely by adjusters, engineers, and contractors. Tags, notes, and measurements can be added directly into the model, and additional deliverables like schematic floor plans and SKX files for Xactimate or Cotality can be generated from the same scan.

    Is 3D scanning better than photos and manual measurements for an insurance claim?

    Yes. A 3D Walkabout scan provides dimensionally accurate, tamper-proof documentation that photos and manual measurements simply cannot match. It is especially valuable in hazardous environments, catastrophic events, and situations where pre-loss documentation or forensic accuracy are critical to a fair outcome.

    What deliverables can I get from a 3D Walkabout scan for a claim?

    A single 3D Walkabout scan can produce a range of claim-ready outputs including immersive 3D virtual tours, schematic 2D floor plans in PDF and PNG format, SKX files for Xactimate and Cotality Claims Estimate, point cloud exports, dimensionally accurate measurements, and high-resolution still images, all from one site visit.

    Can 3D scanning generate sketch files for claims estimation software?

    Yes. Scans can be used to produce accurate, dimension-annotated SKX files compatible with both Xactimate and Cotality Claims Estimate, removing the need for manual sketching and significantly speeding up the estimation process for restoration and insurance teams.

    Are 3D virtual tours accepted by insurers and carriers for remote claim reviews?

    Yes. 3D virtual tours and digital twins are widely used by insurers, adjusters, and restoration firms for remote inspections, faster claim reviews, and reduced disputes. Sharing a single tour link with all parties increases transparency and improves decision-making throughout the entire claim lifecycle.

    How is sensitive claim data protected and who controls access to the models?

    Tours are hosted securely in the cloud with permission controls that let you manage exactly who can view, share, or download each model. Privacy features including automatic face blurring and timestamps support organisations with strict confidentiality and data security requirements.

    What if our team does not have scanning equipment?

    3D Walkabout operates the largest network of scanning technicians across Australia, covering every major city and regional locations nationwide. We handle the entire capture process on your behalf and can typically mobilise within 24 to 48 hours of booking.

    How much does a scan cost for insurance and restoration projects?

    Pricing starts from $350 and scales with the size and complexity of the property. For large loss events or multi-site deployments, custom pricing is available. Call 1300 00 3392 for an instant quote over the phone.